Token Club Support & Wallet Safety
Get help with a Token Club workflow and protect your wallet. The official Telegram account is @SolanaSupport101. Support will never ask for a seed phrase, private key, remote wallet access, or a transfer to “verify” an account.
Before contacting support
Save the public wallet address, token mint, transaction signature, page URL, approximate time, and a screenshot with sensitive information removed. Never send recovery words, private keys, passwords, or unredacted backup files.
Check a pending or failed transaction
Open the transaction signature in an independent Solana explorer. A dropped, expired, or failed transaction may require a fresh quote and a new wallet approval. Keep enough SOL available for network and account-creation costs.
Verify the official channel
The official support destination published by Token Club is the Telegram account linked on this page and in the site footer. Be cautious of look-alike usernames, unsolicited direct messages, fake support replies, and requests to install unknown software.
Report the exact workflow
Tell support whether the issue occurred in Create Token, Swap, Liquidity, Security and Burn, Portfolio, or Volume Engine. Include the public identifiers and error text needed to reproduce the problem without exposing wallet secrets.
Frequently asked questions
What is the official Token Club Telegram?
The official account linked by the site is @SolanaSupport101. Open it only from www.tokensclub.io/support or the site footer.
Will support ask for my seed phrase?
No. Anyone asking for a seed phrase or private key is attempting to take control of the wallet.
Can a confirmed Solana transaction be reversed?
No. Confirmed on-chain transfers are generally irreversible. Verify every wallet request before signing.
What information is safe to share?
Public wallet addresses, token mint addresses, and transaction signatures are public. Recovery phrases, private keys, passwords, and backup files must remain secret.
Transactions on Solana are irreversible. Verify every wallet request before signing. Read wallet safety and official support guidance.